Keurig Keeps Shutting Off: 8 Common Reasons And Easy Fixes

Are you tired of your Keurig shutting off in the middle of brewing your favorite cup of coffee or tea? Before you start panicking or considering replacing your beloved Keurig, it’s essential to understand that there are common reasons behind this issue “Keurig Keeps Shutting Off” and corresponding fixes. In this blog, we will explore the 8 common reasons for this phenomenon and provide easy solutions to get it back up and running in no time.

Reasons why your Keurig shuts off when you hit “brew”

1. The Exit Needle Is Clogged Or Broken

One common reason for your Keurig shutting off is a clogged or broken exit needle. The exit needle punctures the bottom of the K-Cup, allowing hot water to flow through and brew your beverage. Over time, mineral deposits or coffee grounds can accumulate in the needle, causing a blockage. This can disrupt the brewing process and lead to the machine shutting off.

2. Misaligned Magnet in the Water Reservoir

Another reason for your Keurig’s unexpected shutdown could be a misaligned magnet in the water reservoir. This magnet acts as a sensor, detecting the presence of the reservoir and allowing the machine to operate correctly. If the magnet is not properly aligned, your Keurig may mistakenly detect an empty reservoir and shut off as a safety precaution.

3. The Bottom of the K Cup is Unpunctured

If your Keurig shuts off immediately after brewing starts, there’s a chance that the bottom of the K-Cup is not being punctured properly. The machine relies on piercing the bottom of the K-Cup to allow water to flow through and extract the flavors. If the puncture is incomplete or doesn’t occur at all, the Keurig may detect an error and shut down.

4. Broken or Bent Needles

Broken or bent needles can also cause your Keurig to shut off during the brewing process. The needles in the machine puncture both the top and bottom of the K-Cup, allowing water to enter and exit. Over time, these needles can become damaged or bent, leading to malfunctions.

5. The Keurig Needs to Be Descaled

Mineral buildup is a common issue in coffee machines, including Keurigs. When the machine is not regularly descaled, mineral deposits can accumulate inside it, affecting its performance. This can lead to various problems, such as the Keurig shutting off unexpectedly.

6. The Keurig Needs to Be Reset

Sometimes, a simple reset can fix minor glitches in your Keurig. To reset the machine, turn it off and unplug it from the power source. Leave it unplugged for a few minutes, then plug it back in and turn it on. This can help clear any temporary issues the machine may be facing and allow it to resume normal operation.

7. Disruption of the Brewing Process

Any disruption to the brewing process can cause your Keurig to shut off unexpectedly. Check for any loose or disconnected parts, such as the water reservoir, drip tray, or K-Cup holder. Ensure they are properly aligned and functioning correctly. Additionally, make sure there is sufficient water in the reservoir for the brewing process to proceed smoothly.

8. Overheating

Overheating is another potential reason why your Keurig shuts off unexpectedly. If the internal components of the machine become too hot, it may automatically shut down as a safety precaution. To prevent overheating, ensure that your Keurig is placed in a well-ventilated area and avoid running multiple brew cycles consecutively.

Keurig Keeps Shutting Off

Keurig Keeps shutting off when you hit “brew” How To Fix

1) Reset the Keurig

Performing a simple reset can often resolve minor glitches. To do this, turn off your Keurig, unplug it from the power source, and leave it unplugged for a few minutes. This will allow the machine to reset. Afterward, plug it back in, turn it on, and try brewing again.

2) Disable the Auto-off Feature

Check if the auto-off feature is enabled on your Keurig. This feature is designed to conserve energy by automatically shutting off the machine after a specific period of inactivity. If it is enabled, follow the instructions in your machine’s manual to disable it.

3) Descale Your Keurig

Mineral deposits can accumulate inside the Keurig over time, affecting its performance. Descaling the machine helps remove these deposits. Refer to the descaling instructions provided by Keurig for your specific model. Typically, this involves using a descaling solution or kit to clean the internal components of the machine.

4) Manually Puncture the K-Cup

If you suspect that the Keurig is not puncturing the bottom of the K-Cup properly, you can manually puncture it before brewing. Use a clean needle or pin to make a small hole in the bottom of the K-Cup. Ensure the puncture is large enough to allow water to flow through.

5) Remove Excess Water from the Machine

Excessive water or moisture inside the machine can cause malfunctioning. Carefully remove the water reservoir and wipe down any moisture or water spills. Ensure that the water reservoir is properly seated before attempting to brew again.

6) Floater Stuck in Water Reservoir

The floater in the water reservoir indicates the water level. If it gets stuck, the Keurig may shut off unexpectedly. Check if the floater is freely moving. Gently move it up and down to ensure it is functioning properly.

7) Reset the Thermostat

Locate the thermostat on your Keurig (refer to the manual for its specific location). Gently press the reset button on the thermostat to reset it. This can help resolve any temperature-related issues that may be causing the machine to shut off.

8) Contact Keurig Customer Services

If you have tried all the troubleshooting steps and your Keurig continues to shut off when you hit “brew,” it may be best to contact Keurig’s customer support for further assistance. They have trained professionals who can provide additional guidance or arrange for repairs if necessary.


By understanding the common reasons why it keeps shutting off and implementing the easy fixes we’ve discussed, you can enjoy uninterrupted brewing once again. Remember, regular maintenance, such as descaling and cleaning, goes a long way in keeping your Keurig in optimal condition. If all else fails, don’t hesitate to reach out to Keurig’s customer support for further assistance.